How does the abuse of power affect online communication?

The abuse of power in online communication leads to mistrust and conflict because it creates an imbalance in how individuals interact with one another. When someone uses their authority or influence inappropriately, it can undermine the integrity of conversations and relationships. This type of behavior can make individuals feel marginalized or oppressed, leading to a breakdown in communication and a reluctance to engage openly. People may feel that their voices will not be heard or respected, resulting in a toxic environment where mistrust flourishes. Consequently, conflict can arise, as those affected may respond defensively to perceived injustices or inequities in the communication dynamic. This fundamentally harms the collaborative and constructive potential of online communication platforms.